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Sara Jean's Personal Pages Privacy Statement
This site is owned by SAY Web Design, and thus the privacy statement
is reflective.
SAY Web Design is a licensee of the TRUSTe Privacy Program. TRUSTe
is an independent, non-profit organization whose mission is to enable
individuals and organizations to establish trusting relationships
based on respect for personal identity and information by promoting
the use of fair information practices. This privacy statement covers
the site www.saywebdesign.com. Because this Web site wants to demonstrate
its commitment to our users’ privacy, it has agreed to disclose
its information practices and have its privacy practices reviewed
for compliance by TRUSTe.
1. What personally identifiable information SAY Web Design collects.
2. What personally identifiable information third parties collect
through the Web site.
3. What organization collects the information.
4. How SAY Web Design uses the information.
5. With whom SAY Web Design may share user information.
6. What choices are available to users regarding collection, use
and distribution of the information.
7. What types of security procedures are in place to protect the
loss, misuse or alteration of information under SAY Web Design control.
8. How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they
should first contact Sara Jean Girardi, Owner & Webmaster by
EMAIL: sayweb@saywebdesign.com, PHONE: 269-665-9397, POSTAL MAIL:
10119 East ML Avenue; Suite B / Galesburg, MI 49053. If they do
not receive acknowledgment of their inquiry or their inquiry is
not satisfactorily addressed, they should then contact TRUSTe through
the TRUSTe Watchdog Dispute Resolution Process (http://www.truste.org/users/users_watchdog_intro.html).
TRUSTe will serve as a liaison with the Web site to resolve users
concerns.
The TRUSTe program covers only information that is collected through
this Web site, and does not cover information that may be collected
through software downloaded from the site. By displaying the TRUSTe
trustmark, SAY Web Design has agreed to notify users of:
Information Collection and Use
Information Collection
SAY Web Design is the sole owner of the information collected on
SAY Web Design. SAY Web Design collects information from our users
at several different points on our Web site.
Registration
In order to use this Web site, a user must first complete the registration
form. During registration a user [is required to] give[s] contact
information (such as name and email address). We use this information
to contact the user about services on our site for which he has
expressed interest. It is optional for the user to provide demographic
information (such as income level and gender), and unique identifiers
(such as, username and password), but encouraged so we can provide
a more personalized experience on our site. We also require a user’s
social security number to provide.
Order
We request information from the user on our order form. A user must
provide contact information (such as name, email, and shipping address)
and financial information (such as credit card number, expiration
date). This information is used for billing purposes and to fill
customer’s orders. If we have trouble processing an order,
the information is used to contact the user.
Profile
We store information that we collect through cookies, log files,
clear gifs, and/or third parties to create a profile of our users.
A profile is stored information that we keep on individual users
that details their viewing preferences. Consequently, collected
information is tied to the users personally identifiable information
to provide offers and improve the content of the site for the user.
This profile is used to tailor a user’s visit to our Web site,
and to direct pertinent marketing promotions to them. We [do not]
share your profile with other third parties. [Your profile is shared
in aggregate form only.] [Your profile is shared together with your
personally identifiable information.]
Cookies
A cookie is a piece of data stored on the user’s computer tied
to information about the user. [Usage of a cookie is in no way linked
to any personally identifiable information while on our site.] We
use [both] session ID cookies [and] persistent cookies. For the
session ID cookie, once users close the browser, the cookie simply
terminates. A persistent cookie is a small text file stored on the
user’s hard drive for an extended period of time. Persistent
cookies can be removed by following Internet browser help file directions.
By setting a cookie on our site, users would not have to log in
a password more than once, thereby saving time while on our site.
If users reject the cookie, they may still use our site. The only
drawback to this is that the user will be limited in some areas
of our site. For example, [the user will not be able to participate
in any of our sweepstakes, contests or monthly drawings that take
place.] Persistent cookies enable us to track and target the interests
of our users to enhance the experience on our site. See the “Profile”
section.
Some of our business partners use cookies on our site (for example,
advertisers). However, we have no access to or control over these
cookies, once we have given permission for them to set cookies for
advertising.
Third Party Advertising
Information about users’ visit to this site, such as number
of times they have viewed an ad (but not user name, address, or
other personal information), is used to serve ads to users on this
site.
This privacy statement covers the use of cookies by SAY Web Design
only and does not cover the use of cookies by any advertisers.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password and
username. Established members will occasionally receive information
on products, services, special deals, and a newsletter. Out of respect
for the privacy of our users we present the option to not receive
these types of communications. Please see the Choice and Opt-out
sections.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address. Out of respect for our
users privacy we provide a way to opt-out of these communications.
Please see the Choice and Opt-out sections.
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Service Announcements
On rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an email. Generally,
users may not opt-out of these communications, though they can deactivate
their account. However, these communications are not promotional
in nature. [Users may opt-out of these communications. Please see
our Choice and Opt-out section.]
Customer Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account we reply
via email or phone, in accordance with the users wishes.
We DO NOT Share Personal Information with Third Parties
Business Transitions
In the event SAY Web Design goes through a business transition,
such as a merger, being acquired by another company, or selling
a portion of its assets, users’ personal information will,
in most instances, be part of the assets transferred. Users will
be notified via email prior to a change of ownership or control
of their personal information. If as a result of the business transition,
the users’ personally identifiable information will be used
in a manner different from that stated at the time of collection
they will be given choice consistent with our notification of changes
section.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having
their information used for purposes not directly related to our
site at the point where we ask for information. For example, our
order form has an ‘opt-out’ mechanism so users who buy
a product from us, but don’t want any marketing material, can
keep their email address off of our lists.
Users who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications by
replying to unsubscribe in the subject line in the email or email
us at sayweb@saywebdesign.com.
Users of our site are always notified when their information is
being collected by any outside parties. We do this so our users
can make an informed choice as to whether or not they should proceed
with services that require an outside party.
Links
This Web site contains links to other sites. Please be aware that
we, SAY Web Design, are not responsible for the privacy practices
of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of each and every
Web site that collects personally identifiable information. This
privacy statement applies solely to information collected by this
Web site.
Surveys [& Contests]
From time-to-time our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to
disclose this information. The requested information typically includes
contact information (such as name and shipping address), and demographic
information (such as zip code). Contact information will be used
[shared with the contest [survey] sponsors] to notify the winners
and award prizes. Survey information will be used for purposes of
monitoring or improving the use and satisfaction of this site. Users’
personally identifiable information is not shared with third parties
unless we give prior notice and choice. Though we may use an intermediary
to conduct these surveys or contests, they may not use users’
personally identifiable information for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend
about our site, we ask them for the friend’s name and email
address. SAY Web Design will automatically send the friend a one-time
email inviting them to visit the site. SAY Web Design does not store
this information. The friend may contact SAY Web Design at sayweb@saywebdesign.com
to request the removal of this information from our database.
Security
This Web site takes every precaution to protect our users’
information. When users submit sensitive information via the Web
site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive
information (such as credit card number and/or social security number),
that information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as
our order form, the lock icon on the bottom of Web browsers such
as Netscape Navigator and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who
need the information to perform a specific job (for example, our
billing clerk or a customer service representative) are granted
access to personally identifiable information.
If users have any questions about the security at our Web site,
users can send an email to sayweb@saywebdesign.com.
Supplementation of Information
In order for this Web site to properly fulfill its obligation to
users it is necessary for us to supplement the information we receive
with information from 3rd party sources.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such
as zip code, phone, email or postal address), or if a user no longer
desires our service, we provide a way to correct, update or delete/deactivate
users’ personally identifiable information. This can usually
be done by emailing our Customer Support at sayweb@saywebdesign.com.
Or, contact us by telephone or postal mail at the contact information
listed below.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem
appropriate so our users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we
disclose it. We will use information in accordance with the privacy
policy under which the information was collected.
If, however, we are going to use users’ personally identifiable
information in a manner different from that stated at the time of
collection we will notify users via email. Users will have a choice
as to whether or not we use their information in this different
manner. However, if users have opted out of all communication with
the site, or deleted/deactivated their account, then they will not
be contacted, nor will their personal information be used in this
new manner. In addition, if we make any material changes in our
privacy practices that do not affect user information already stored
in our database, we will post a prominent notice on our Web site
notifying users of the change. In some cases where we post a notice
we will also email users, who have opted to receive communications
from us, notifying them of the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding our privacy
policy, please contact us at:
Sara Jean Girardi
Owner, Webmaster
Phone
269-665-9397
Fax
269-665-9415
Email
sayweb@saywebdesign.com
Postal Address
10119 East ML Avenue; Suite B
Galesburg, MI 49053
Web site URL
http://www.saywebdesign.com
Assistance in writing this statement is thanks to The
TRUSTe Model Privacy Statement wizard.
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